Refund policy

Return & Refund Policy

TAG more

At TAG more, customer satisfaction is our priority. Please review our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns only under the following conditions:

  • The product is damaged, defective, or incorrect
  • You notify us within 48 hours of receiving your order

To be eligible for a return, the item must be:

  • Unused
  • In its original condition
  • In its original packaging

Non-Returnable Items

Returns will not be accepted in the following cases:

  • Products that have been used, washed, or damaged after delivery
  • Items returned without original packaging
  • Requests made after 48 hours of delivery

Refunds

Refunds are processed only after the returned item has been received and inspected.

If approved, your refund will be:

  • Issued through the original payment method, or
  • Provided as store credit (if applicable)

Please allow 5–7 working days for the refund to be processed.

Exchange Policy

Exchanges are only applicable in cases where:

  • The item received is damaged or incorrect

All exchanges are subject to product availability.

Delivery Charges

  • Shipping charges are non-refundable
  • Return shipping costs are the customer’s responsibility, unless the error was on our part

How to Request a Return or Refund

To initiate a return or refund, please contact us with the following details:

  • Order number
  • Clear photos or a video showing the issue
  • A brief explanation of the problem

Contact Information

For any return or refund requests, feel free to reach out: